This website is operated by the food Palace vns. Throughout the site, the terms “we”, “us” and “our” refer to the food Palace vns. It offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These Terms of Service apply to users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website.
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not
- defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others
- publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
- upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents
- upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer
- conduct or forward surveys, contests, pyramid schemes or chain letters
- download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner
- falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded
- violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
- violate any applicable laws or regulations for the time being in force in or outside India; and
- violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein accessing or using any part of the site, you agree to be bound by these Terms of Service.
You further agree and undertake that you are accessing the service available on this Website and transaction at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website. We accepts no liability for any errors or omissions, whether on behalf of itself or third parties. Any and all orders placed by you on this Website are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway. Before placing an order, you are advised to check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s descriptions. “We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
- Prices for our products are subject to change without notice.
- We have made every effort to display as accurately as possible the colors and images of our products that appear on the website. We cannot guarantee that your device’s display of any color will be accurate.
- Products are handmade & hence, the final product may not match the image on the website to 100%.
- We reserve the right to limit the sales of our products, offers, discounts, promotions or services to any person. We may exercise this right on a case-by-case basis.
- We reserve the right to limit the quantities of any products or services that we offer.
- All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
- We follow strict hygiene protocol and operate under a manufacturing FSSAI license. We are not liable for any health issue claims arising from the consumption of any of any of our products.
- We reserve the right to discontinue any product, promotion or offer at any time.
- We cannot guarantee product quality if they’re not stored as per storage instructions.
- Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
- Requests for replacements or refunds to orders should be made to thefoodpalacevns@gmail.com
- Acceptance of requests for order refunds & replacements is subject to discretion by us. Refunds & Replacement must meet the company's policy on reasons, and this is at our discretion.
- Refunds will only be credited to the original source of payment & will take 5 to 7 business days to process.
- If the products are damaged, incomplete, different from the one you have ordered, or have any other issue, please click a picture as soon as you receive them & contact us immediately and we will have them replaced or refund amount (part or full) upon investigation of the case.
- Prices for our products are subject to change without notice.
- We have made every effort to display as accurately as possible the colors and images of our products that appear on the website. We cannot guarantee that your device’s display of any color will be accurate.
- Products are handmade & hence, the final product may not match the image on the website to 100%.
- We reserve the right to limit the sales of our products, offers, discounts, promotions or services to any person. We may exercise this right on a case-by-case basis.
- We reserve the right to limit the quantities of any products or services that we offer.
- All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
- We follow strict hygiene protocol and operate under a manufacturing FSSAI license. We are not liable for any health issue claims arising from the consumption of any of any of our products.
- We reserve the right to discontinue any product, promotion or offer at any time.
- We cannot guarantee product quality if they’re not stored as per storage instructions.
- Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
- Any requests to modify confirmed orders will be accepted only a minimum of 24 hours in advance.
- Any requests for order cancellations will be accepted only a minimum of 24 hours in advance.
- Acceptance of requests for order modifications & cancellations is subject to discretion by us.
- A valid reason for cancellation is required. Any cancellation will attract a 10% processing fee. Else, you can choose the option of 100% credit.
- In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
- You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
- All billing & delivery information (first and last name, mobile number, email address, complete delivery address) must be accurate & complete. This is necessary for delivery to take place successfully.
- All orders will be processed & confirmed only after a 100% advance payment is made.
- GST & delivery amounts will be calculated after your product is added to the cart.
- Delivery charges depend upon delivery areas & minimum order amount.
- Minimum order amount to process your order, minimum order amount for free delivery & delivery charges are subject to change.
- We may restrict orders and/or deliveries to certain areas and/or dates.
- We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order.
- We reserve the right to blacklist any customer that showcases disrespectful behavior, disregard or misconduct towards the company, its owners or employees.
- Occasionally there may be information on our website that contains inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, delivery charges & availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
- Ownership of the products is transferred completely to the customer only once full payment of the billed amount is made, and the product is delivered. Products are at the risk of the customers once they have been delivered.
- You may not use our products & services for any illegal or unauthorized purpose.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the product & service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
- We shall not be liable to you for any modification, price change, suspension or discontinuance of the products & services.
- We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
- We may at any time amend and/or modify the terms and conditions contained on the Website without any prior notification or intimation to you. You can access the latest version of the Terms and Conditions at any given time. You should regularly review the Terms and Conditions. In the event the amended and/or modified Terms and Conditions are not acceptable to you, you should discontinue using the Website. However, if you continue to use the Website you agree to accept and abide by the amended / modified Terms and Conditions.